my scrum team is using classic board to manage multiple projects.
currently we need to add next-gen project issues to our backlog.
and we have faced a problem in our backlog.
- there are epic 1/2/3 which are defined as "epic" type in next-gen project.
- those epics are assigned to our backlog!!
- and "issue" which are under the "epic" seems to be handled as "sub-task"!!
---> I think that those epic 1/2/3 should be assigned to EPICS which is on the left side of the backlog. and the "issue"s should be assigned to our backlog.
is there any configuration to solve this problem?
Welcome to the community.
There is not a configuration to solve this problem.
In Classic projects, the parent Epic information is stored in an issue's Epic Link field. The parent issue information for a Sub-task in stored in the Sub-task's Parent field.
In NextGen projects, the Epic Link field is not used. Instead the Epic information is stored in the Parent field in its child issues, just like the parent issue information is stored in a Sub-task's Parent field.
Currently JIRA Cloud does not support creating multiple boards for a NextGen project that behave like the NextGen project's board. So, if you create a board based on a saved filter that includes NextGen issues, it behaves like boards created for Classic projects. Because of that, it will interpret the link between an issue and its parent Epic as a "sub-task" link because the information is in the Parent field instead of the Epic Link field.
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