"Webm" format video preview is not working during last two days

karthik_rajendran February 18, 2021

Webm video preview is not working during last two days. It was working prior to that. Please update/suggest for any fix or workaround. 




7 answers

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Owen Wallis
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 22, 2021

Hi thanks for raising this, my team is looking into the issue now.

karthik_rajendran February 24, 2021

Thank you for fixing this issue team. The WEBM format video preview in ticket is working now. 



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Sireesha Cheerapureddy March 16, 2023

Jira is not supporting .webm extension

4 votes
Danyal Iqbal
Rising Star
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February 18, 2021

+1 for support Ticket.

2 votes
Sofiane BEDIAR February 22, 2021

Same issue +1

0 votes
I'm New Here
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April 5, 2024

Yes im same issue

0 votes
Ricky June 30, 2022

Same issue +1, please fixing bro!!

0 votes
Ivan S. November 10, 2021

Is it available for free account? Since it not playing.

0 votes
Karen Yu February 22, 2021

Same issue +1, please fix

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