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"The remote server returned an error: (401) Unauthorized."

Alerts H1 I'm New Here May 13, 2021

It was working fine until 4th May 2021 IST. After that it stopped working and getting "The remote server returned an error: (401) Unauthorized." exception. 

If we get detailed exception from JIRA API then it would have been more easy to resolve the issue. 

Need urgent help.


ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12;
string postUrl = "";
var httpWebRequest = (HttpWebRequest)WebRequest.Create(postUrl);
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
httpWebRequest.Headers["Authorization"] = "Basic " + Convert.ToBase64String(Encoding.Default.GetBytes(Settings.JiraUserName + ":" + Settings.JiraAPIToken));

using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
string json = @"
{""key"": ""TEST""},
""summary"": ""Summary description"",
""description"": """ + description.Replace("\r", "\\r").Replace("\n", "\\n") + @""",
""issuetype"": { ""name"": ""Story"" },
""priority"": { ""name"": ""Highest"" },
""assignee"": { ""accountId"": """ + Settings.JiraAssigneeAccountId + @""" },
""reporter"": { ""accountId"": """ + Settings.JiraReporterAccountId + @""" },
""duedate"": ""25""


var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
var result = streamReader.ReadToEnd();
var jiraResponse = Newtonsoft.Json.JsonConvert.DeserializeObject<JiraResponse>(Convert.ToString(result));
LoggerService.Log("Jira " + Settings.JiraIssueType + " is created " + jiraResponse.Key + "(" + jiraResponse.Self + ")");
if (Settings.JiraEpicLink.Trim() != null)
return jiraResponse.Key;
catch (Exception ex)
LoggerService.Log("Exception while creating Jira " + Settings.JiraIssueType + ": " + ex.Message);


{"key": "TCIFE"},
"summary": "Fwd: Ask Me Anything",
"description": "Fwd: Ask Me Anything ",
"issuetype": { "name": "Story" },
"priority": { "name": "Highest" },
"assignee": { "accountId": "557058:f9071931-6f06-46cb-af11-3d6b78e4cb4a" },
"reporter": { "accountId": "557058:f9071931-6f06-46cb-af11-3d6b78e4cb4a" },
"duedate": "2021-06-07"



1 answer

0 votes
Alerts H1 I'm New Here May 13, 2021

When i run using POSTMAN getting following,

{    "errorMessages": [],    "errors": {        

"summary""Field 'summary' cannot be set. It is not on the appropriate screen, or unknown.",   "duedate""Field 'duedate' cannot be set. It is not on the appropriate screen, or unknown.",       "description""Field 'description' cannot be set. It is not on the appropriate screen, or unknown.",        "reporter""Field 'reporter' cannot be set. It is not on the appropriate screen, or unknown.",        "assignee""Field 'assignee' cannot be set. It is not on the appropriate screen, or unknown.",        "priority""Field 'priority' cannot be set. It is not on the appropriate screen, or unknown."    }}

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