Can anyone say definitively what this setting does? Does it:
I am also on JIRA Cloud and trying to finalize my filter (I'm the Admin). I, too, want my resolved issues to fall off the Kanban (complete) column at the end of each month. I have a simplified filter now as such:
project in (CBL, CBLSCRUM) ORDER BY Rank ASC
would I add this:
created >= -4w AND (status != “Closed” or Resolution = “Done” )
Appreciate the help!
I have spent hours on this and for some reason the filter option that was released with that version does not show up for me. I am the admin.
I do not see the "Hide completed issues" field at all. Is there something I need to do in order to activate that function? The tutorial article on configuring filters is quite limited and from what I see it uses non existent reference text, i.e.:
To hide completed issues:
There is no "Board", there are the three dots. There is no "Configure", there is "Board Settings".
Thank you in advance,
Hi @Anton Stratiev,
My guess is that you're on Jira Cloud and not on Jira Server - this is a Server only feature.
You can use the Kanban board sub-filter (Board settings > General) as a workaround, e.g.:
resolution = null OR (resolution != null AND resolutiondate > startOfWeek())
This will only display issues that are not resolved, or that have been resolved this week.
Hope this helps,
so basically the user-friendly drop-down UI on Server was replaced by developer-friendly filter queries on Cloud? I'm no developer, but after fidgeting with this for a bit, it looks like the equivalent queries for "Hide completed issues older than" X are:
1 week: resolution = EMPTY OR resolution != EMPTY AND resolutiondate > -1w
2 weeks: resolution = EMPTY OR resolution != EMPTY AND resolutiondate > -2w
4 weeks: resolution = EMPTY OR resolution != EMPTY AND resolutiondate > -4w
Show all: leave this sub-filter blank
...and we get no toggle button in the UI either.
side note: the double condition with parens was stripped from my config. in other words, this string from the recommendation above:
resolution = EMPTY OR (resolution != EMPTY AND resolutiondate > -2w)
was striped to:
resolution = EMPTY OR resolution != EMPTY AND resolutiondate > -2w
but it seems to give me the desired results.
The only solution i have found so far is to:
Create a "Closed "status, and allow "Allow all statuses to transition to this one" Then on the board, not have a column for the closed status. You can do this under board settings (on Jira cloud)
Bit messy, but its the best option I have found that costs £0!
I would not consider this request to be solved.
Well, there is this answer from Manon Soubies-Camy saying:
... issues that are in the Done column and haven't been updated for X days will be removed from the board.
Unfortunately, that's either not precisely enough or just wrong. We're having a board where columns are configured as follows:
Our board is furthermore configured to Hide completed issues older than 4 weeks. In fact, it is NOT ONLY the very last column (called Done in our case) but also our "In Review / Verification" column from which issues are hidden when laying around too long. This is a problem, I'd consider a Jira feature bug, because those issues in the (middle column) haven't yet reached one of final states (right column).
I am suspecting the state "Resolved" is wrongly considered by the new Jira feature implementation as such a "done"-like state. However, not only we but many teams are using state "Resolved" as an indication that a ticket was implemented by a developer, but not considering review/merge/deployment which are indispensable additional steps that need to complete before the ticket is nevermore of interest (and could be hidden from boards).
Long story short, it actually DOES NOT behave like Manon Soubies-Camy described it, i.e. cleaning up only to the Done (better say: "most-right") column!
I think that this Jira feature needs to be fixed in a way that only issues get hidden when their state is actually in one of the most-right column's states, but in no other state according to other (previous) columns!
Furthermore, I noticed that the lens icon displayed below all columns (that you can click to get a list of all hidden issues) is always visible, no matter if the list would be empty or not. It would make it much easier to identify actual hidden issues, if the lens icon would only be displayed where the list indeed won't be empty.
Btw, with the bugfix from above, i.e. making the hide feature actually only be effective for the most-right column (states), that meant that the lens icon should then only appear below the most-right column but not below any other (previous) columns.
For those also struggling with the currently questionable implementation of the feature, before it gets fixed somewhen, I can just recommend to disable it and implement the hiding on your own within the query filter wherein you can specify the considered states explicitly, e.g. `... AND (status not in (Closed, Released, "Released Live", Done) OR updated > -28d)...`.
I think you need to post this on Atlassian Support. This is Atlassian Community, where we ask questions of our peers for help, clarification, and discussion about Atlassian features.
There are no requests here, but rather questions and discussions. If you need to submit a request, that would be through support.atlassian.com.
FWIW, I think your points are interesting and would like to see more experimentation... back to Mathew's original question. Does the board hide issues that are in a "done" status category? You have them distributed throughout your board.
Are issues hidden in the "in progress" column if they aren't touched for four or more weeks?
> Are issues hidden in the "in progress" column if they aren't touched for four or more weeks?
Yes, exactly this is the issue. Not only issues are hidden that passed the board entirely, but also those stuck in a middle column where no-one took care for a while.
> You have them distributed throughout your board.
Hm, I assume you are referring to `issues that are in a "done" status`. Well, specifically for state "Resolved" this is nothing every team considers to be final (right column) as elaborated above.
Which states are considered to be "done"-like is obviously implicit knowledge implemented in the Jira feature. Instead that Jira users need to figure that out and adjust their process and state definitions according to what is hard-coded in this feature, it should rely on what the user specified as final states at the right-most column.
Hiding issues from other columns is nothing I do see any benefit of. For me it appears to be like that just because it was implemented under a motivation "because we can". Seems that was not thoroughly thought through just being contra-productive. If for a team issues remain in the middle of the process, it definitely has to care and make decisions - for each of them - what to do. They can alway close issues with a reasonable resolution like "won't do", and move it to the right (where it is okay to hide it somewhen b/c a final decision was made and documented). Anyway, it is essential to not loosing the visibility for incomplete issues stuck in the middle of the process.
We recently encountered this issue. After investigation, it appeared that one of our issue statuses that was mapped to the "To Do" column did not have a Status Category assigned to it. This resulted in the issue being hidden when the "Hide completed..." parameter was used.
Resolution 2 solved our issue. And we're still on server for now.
Resolution 2 solved our issue. And we're still on server for now.
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