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"Hide completed issues older than" setting on Jira Software Kanban Boards

Can anyone say definitively what this setting does? Does it:

  1. Hide issues from the board when there has been no activity on them for more than X weeks and they are in the right-most column?
  2. Hide issues from the board when there has been no activity on them for more than X weeks and they have a resolution set?
  3. Hide issues from the board when there has been no activity on them for more than X weeks and they have both a resolution set and are in the right-most column?

4 answers

1 accepted

8 votes
Answer accepted

Hi @Matthew Stublefield,

This setting was released in 7.9: Fast Kanban. It's basically a way to automatically clean your Kanban board - issues that are in the Done column and haven't been updated for X days will be removed from the board.

Hope this helps!

- Manon

Cool, thanks. So this is definitely based on column and not resolution, then. That's great to know for people with custom workflows who, for whatever reason, don't set a resolution on the transition to done.

Like Viktor Novikov likes this

Glad it helped! I find this new setting particularly useful too :)

I am also on JIRA Cloud and trying to finalize my filter (I'm the Admin).  I, too, want my resolved issues to fall off the Kanban (complete) column  at the end of each month.  I have a simplified filter now as such:

 

project in (CBL, CBLSCRUM) ORDER BY Rank ASC

 

would I add this: 

created >= -4w AND (status != Closed” or Resolution = “Done” )

 

Appreciate the help!

Like # people like this

Is there a way to disable this and still see old issues? For example, if you have a board for each issue in an epic and don't want it to disappear until everything's done, but it might take months to complete, it gets more difficult to track progress. 

Like # people like this
Patrick Cartier Community Leader Jun 14, 2020

Yes, you can turn the feature off which will show everything.

"never mind, show all" would be your choice in the drop down

Patrick Cartier Community Leader Jun 14, 2020

@bernadette_capozzi you will need to assign the status closed to a new column for done issues. This is not an issue with your board filter

the more I use jira cloud compared to the server version the less I like it...

way to make people waste their time

Agreed!

Why did Jira have to make the decision for me without my knowing it (default to 2 weeks)??!!!!

Like Dimitar_Stanev likes this

Fully agree- is there any way to "undo" this change introduced by Jira?

@Stefanie_Holder

Board Settings -> General -> Hide completed issues older than. Set it to "Never mind, show all".

Like Merel van Empel likes this

Hi @Manon Soubies-Camy,

 

I have spent hours on this and for some reason the filter option that was released with that version does not show up for me. I am the admin.

I do not see the "Hide completed issues" field at all. Is there something I need to do in order to activate that function? The tutorial article on configuring filters is quite limited and from what I see it uses non existent reference text, i.e.:

To hide completed issues:

  1. Go to the desired board, then click  Board >  Configure.
  2. In the Hide completed issues field, select the retention period. 
    Issues that weren't updated within this period will be hidden.

--

 

There is no "Board", there are the three dots. There is no "Configure", there is "Board Settings". 

Thank you in advance, 

Anton 

Hi @Anton Stratiev,

My guess is that you're on Jira Cloud and not on Jira Server - this is a Server only feature.

You can use the Kanban board sub-filter (Board settings > General) as a workaround, e.g.:

resolution = null OR (resolution != null AND resolutiondate > startOfWeek())

This will only display issues that are not resolved, or that have been resolved this week.

Hope this helps,

- Manon

Like # people like this

I see, that works, thank you! Hopefully the Cloud version will be up to date soon as well!

Regards,

Anton

Like # people like this

so basically the user-friendly drop-down UI on Server was replaced by developer-friendly filter queries on Cloud?  I'm no developer, but after fidgeting with this for a bit, it looks like the equivalent queries for "Hide completed issues older than" X are:

1 week: resolution = EMPTY OR resolution != EMPTY AND resolutiondate > -1w
2 weeks: resolution = EMPTY OR resolution != EMPTY AND resolutiondate > -2w
4 weeks: resolution = EMPTY OR resolution != EMPTY AND resolutiondate > -4w
Show all: leave this sub-filter blank

...and we get no toggle button in the UI either.

side note: the double condition with parens was stripped from my config.  in other words, this string from the recommendation above:

resolution = EMPTY OR (resolution != EMPTY AND resolutiondate > -2w)

was striped to:

resolution = EMPTY OR resolution != EMPTY AND resolutiondate > -2w

but it seems to give me the desired results.

Like # people like this

Hi! So i've tried this:  resolution = EMPTY OR resolution != EMPTY AND resolutiondate > -2w 

and nothing changed?

I am using kanban board and trying to hide DONE tickets more than 2 weeks old?

ANything I might be doing incorrectly?

Cheers in advance

@Cameron Cross have you set it in your workflow that done tickets have a resolution?

So I've set the sub-filter, works great. But what if I do want to look through the resolved tickets? Do I have to delete the filter and re-add it everytime? I made a quick filter with resolution = done but that doesn't overwrite the sub filter it seems?

Hello - I'm on Jira Cloud, in a next-gen project, and can't figure out how to remove issues that are "done" or "closed" from the board or the backlog. Any suggestions or help would be appreciated... even if it's a "we don't have this feature yet" response. thanks!

Like # people like this

The only solution i have found so far is to:

 

Create a "Closed "status, and allow "Allow all statuses to transition to this one" Then on the board, not have a column for the closed status. You can do this under board settings (on Jira cloud)

 

Bit messy, but its the best option I have found that costs £0!

 

Regards

Daniel

0 votes

This feature also hides items in the ready for release column is there anyway to stop from hide those items?

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