My problem is very basic. Sometimes these keyboard shortcuts work for bolding text in the description of a ticket, and sometimes they don't. It's very annoying to have to manually click the Bold button (hey look at that, Ctrl+B just worked here, but not where I need it to) when I need to bold text.
I'm using Chrome. Can someone tell me if they're experiencing the same issue?
Welcome to Atlassian Community!
Testing on my local site, I added a text on the Description and selected random words and both of the shortcuts worked. In my case, I'm able to test only with Mac using the Command+B and Command+I.
Just for a better understanding, are you using the new or old issue view?
Have you tested using another browser?
Are there other users facing the same issue?
Searching for similar tickets and bugs, I didn't find anything that could cause the shortcuts to have intermittent issues.
Thank you for your reply.
I've just come across this in Confluence Cloud, Windows 10, Chrome Version 97.0.4692.99 (Official Build) (64-bit).
Ctrl + B, and Ctrl + I don't work for me when caps lock is enabled. However, when caps lock is enabled, Ctrl + Shift + B, and Ctrl + Shift + I, work. Ctrl + U, works regardless of whether caps lock is enabled or not.
Not sure if that helps others with investigations or troubleshooting.
Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events