I write a comment in my issue (user story) and in the comment I wrote the person I want receive an email notification with "@teddy". The login "teddy" exists but there is not notification sent to him.
Is it possible to Jira to do this ?
I did not see info about this.
thanks for your help
When you're mentioning someone in a comment (or elsewhere) their name should appear in the dropdown list, so as you typed @ted you should have seen the name appearing - I'm assuming that happened.
The next check is whether you have email notifications set up on your instance of Jira. See this page which is the Cloud instructions, although there is a button at the top right of the page to change it to the server version
Could you review this KB:
Hope it helps.
Time to time I am checking in mail queue via url
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs