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multiple issue collectors not working on IE11 Edited

I have multiple custom issue collectors on my Asp.Net Core 2.1 website. followed the code as provided here in this link. We are using jQuery 3.3.1. 

It's working fine on Chrome and Edge but having issues with IE11 and Firefox.  

interestingly, If we dont load jQuery files, its working fine, but when we load jquery (3.3.1) files its not working on IE11.. not sure how to get past it. 

here is my code

<div>
<a href="javascript&colon;void(0);" id="atlwdg-trigger-feedback" class="atlwdg-trigger atlwdg-RIGHT" style="display:none">Feedback</a>
<a href="javascript&colon;void(0);" id="atlwdg-trigger-questions" class="atlwdg-trigger atlwdg-RIGHT" style="display:none">Questions?</a>
</div>

<script type="text/javascript" src="https://jira.xyz.org/jira/s/...collectorId=12345"></script>
<script type="text/javascript" src="https://jira.xyz.org/jira/s/...collectorId=54321"></script>

$(document).ready(function () {
window.ATL_JQ_PAGE_PROPS = $.extend(window.ATL_JQ_PAGE_PROPS, {
'12345': {
"triggerFunction": function (showCollectorDialog) {
//Requires that jQuery is available!
$("#atlwdg-trigger-questions").click(function (e) {
e.preventDefault();
showCollectorDialog();
});
}
},
'54321': {
"triggerFunction": function (showCollectorDialog) {
//Requires that jQuery is available!
$("#atlwdg-trigger-feedback").click(function (e) {
e.preventDefault();
showCollectorDialog();
});
}
}
});
});


 

1 answer

1 accepted

0 votes
Answer accepted

This issue still seems to occur if you implement a custom issue collector with JQuery 3.0+ ( https://jira.atlassian.com/browse/JRACLOUD-66785 )

Solution is either to downgrade jQuery to lower version or not use custom trigger style.

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