moving from ClickUp to Jira

Moayed Alobaidi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 25, 2024

I need to move from ClickUp to Jira, I always have the same problem and couldnt solve it

1) For the CSV import to be successful, you must specify a CSV header row that corresponds to the Project key.
2) For the CSV import to be successful, you must specify a CSV header row that corresponds to the Project type. Available project types are: software, business.

please help me even if i need to change the type

2 answers

0 votes
Ying Yin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 27, 2024

Hi @Moayed Alobaidi,

We’re looking for feedback on an import experience we’re building, and would love to invite you to take part in an upcoming customer study!

What’s involved in the research: 

  • Sessions are 1 hour and conducted over video-conference, so you can participate from anywhere around the globe.
  • During the research, we'll start with a general chat to get to know you, then, you might explore a prototype and complete some tasks.
  • As a token of our appreciation, you'll receive an e-gift card worth $100 USD within 5 business days of completing your session.

Interested in taking part? Follow this link to fill in a few more details so we can make sure you’re a good fit.

If you have any other questions at all, feel free to reply to this message or email me directly on We look forward to meeting you!



0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 25, 2024

Hello @Moayed Alobaidi 

Welcome to the Atlassian community.

With a VSB import the file must include a header row that list the fields for the data in the test of the file.

Optionally it can also include a field/column that identified the project in Jira where the issues will be created. 

There are different methods to access the CSV import functionality which can result in showing different prompts. Exactly what steps did you execute to get to the CSV import functionality?

Suggest an answer

Log in or Sign up to answer
Site Admin
AUG Leaders

Atlassian Community Events