Hi Rick!
In order to disable users on a cloud instance of JIRA, you'll have to revoke application access from them. For instructions on how to do that, take a look at this document.
For additional information on managing application access, take a look here.
To learn more about how to manage users on JIRA Cloud, read this document
Remember that the instructions presented on the documents above apply to each and every Atlassian Cloud application.
Cheers!
Joao
Hi Rick,
You can deactivate, or disable, a user, including one who has contributed content.
To deactivate a user:
Please refer to Deleting or Deactivating Users for further information.
Thanks and regards,
Paula Silveira
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