jira back up

[Іван Андрєєв]

I can't understand the logic of Jira backup, I'm backing up, but loading the archive with only some tasks (screenshot in the attachment), maybe there are some limitations?

[Charlie Misonne]

Can you tell us what we are looking at in your screenshot? Is this a cloud backup and are you looking at the attachments directory?

If that's the case: you will only see the issue keys of issues with attachments. The actual issue data is in the .xml file of the root folder.

[Іван Андрєєв]

@Charlie Misonne  Hi, 

I'm looking at the "data" directory, do you want to tell me what all the tasks are in these two files?

[Charlie Misonne]

Hi @Іван Андрєєв

All your data is in those 2 xml files. Active objects is used for plugin data + config and entities will contain all Jira data like users, projects, issues and their fields.

[Іван Андрєєв]

@Charlie Misonne 

And if I want to restore one task, will it be impossible through this file?

[Charlie Misonne]

That would be very difficult indeed. Those backups are made for full restores of an entire Jira site.
It would be very cumbersome: the file will contains references to ID and then you will have to lookup the values of those ID's.

You could restore it to a temporary Jira site and copy the values of the task from there.

[Іван Андрєєв]

@Charlie Misonne 

That is, I can create a free jira, import a backup file there, and see the necessary task there?

[Charlie Misonne]

Yes if that single issue is that important to you you could import it into a free Jira Software trial: https://www.atlassian.com/try/cloud/signup?bundle=jira-software&edition=standard