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{{issue.parent.Epic Name}} returns no value with a {{#lookupIssues}}

Hi Community, 

I am trying to create an automation that will send an email with some information regarding a number of tickets. 

So I'm using a manual trigger for my tests and a "LookupIssues" action (with a JQL query that searches through all the tickets of my project) and then a "send email" action. 

Automation_1.png

In the email I use the following smartvalues :

{{#lookupIssues}}
{{project.name}}
{{issueType.name}}
{{key}}
{{summary}}
{{issue.parent.Epic Name}}
{{/}}

Automation_2.png

All the smartvalues are working except the {{issue.parent.Epic Name}} smartvalue that return no value. 

 

However, in my log action the {{issue.parent.Epic Name}} smartvalue returns the correct value. So it seems that the syntax is right. 

Did I miss something? Does {{issue.parent.Epic Name}} smartvalue work with {{#lookupIssues}}{{/}} smartvalue? 

Thank you for your help!

1 answer

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Answer accepted
Ezgi Bayındır
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Nov 15, 2023

Hello @Mario GELES ,

Can you try {{parent.Epic Name}} instead of {{issue.parent.Epic Name}}

Hi @Ezgi Bayındır 

Thank you so much your solution work perfectly !

 

Have a nice day :)

Like Ezgi Bayındır likes this

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