Hello @Ming.Il.Li ,
Setting field values
The issue collector gives you the option to set field values for any of the fields on the issue type. This is done by adding the property
fieldValuesin the global object
ATL_JQ_PAGE_PROPS. There are different methods for setting default values for different field types.
It discusses the limitation in the Assignee field as a user must be loged in to perform a permissions check and verify if they are allowed to set teh assignee via the project permissions:
So there are a couple approaches tyou can take here, the first would be setting the default assignee in the project by going to Project Settings > Users and Roles, and choosing to assign as the Project Lead or Component Lead the project lead is set under the project settings > Details page and the component lead is set as detailed in:
With the project lead all issues will be assigned to a single user, or using the component you would create various components and set a lead to each the on the issue collector choose a custom form adding the components field to the issue collector so that when the user fils out the form and selects the desired component the issu will be assigned to the user set as that component lead on creation.
Asan alternative approach would be to look at setting up an automation rule to auto assign the issue as covered in:
You could also set this up to use a component or a custom field as your unique identifier to act as a condition. I am using the issue type as the unique identifier in an example a s a simple way to tie this togather is to set up the issue collector with a speciffic issue type and use the issue type as your Automation Condition using a JQL query like:
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