Hi @sim_sisavuthary_smart_com_kh - What is not currently working for you?
Is it only one user or many? Is it just you?
If a user is not receiving these already, then have him/her check their Personal Settings for whether they have those boxes selected to receive the information.
For me I can receive the email whenever another people did something. But I asked my colleagues when I was mention them, they have never receive the email alert from Jira or confluence unless they login and notification pop up on screen.
I don't know where to configure the email alerts?
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