how to use jira

[Maria Dawes]

how do I use jira, where is free training located?

can I convert or transfer tasks from Aha to Jira

how do I import a csv file?

[Rilwan Ahmed · Accepted solution]

Hi @Maria Dawes ,

1. You can start from here: https://www.atlassian.com/software/jira/guides/getting-started/introduction#dig-into-specific-features
2. You need export tickets from other system (aha) into csv file and then preform the import into jira. To import into jira, follow below steps

• Choose > System.

• In the Import and Export section, click External System Import and then click CSV.

• Choose your CSV source file. 

• Leave the Use an existing configuration file option unchecked if you do not have a configuration file or if you want to create a new one. Configuration files specify a mapping between column names in your CSV file's header row and fields in your Jira site. At the end of the CSV import process, Jira will create a configuration file that you can use for subsequent CSV imports. 

• Expand the Advanced section to change the file encoding (UTF-8 by default) and CSV delimiter. If your CSV file uses a separator character other than a comma, specify that character in the CSV Delimiter field.

• Click Next.

More details in https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/