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how to make a custom field mandatory based on value of another custom field on Jira cloud

I have one custom field customfield_10046, which has two options Yes & No, if selected Yes, only then the other field customfield_10047 should be mandatory, if selected No, it can be Optional.

How to achieve this on Jira cloud? I have seen many answers in this forum using Script Runner, but nothing works out. Kindly help me out

3 answers

2 accepted

4 votes
Answer accepted
John Funk Community Leader May 28, 2021

Hi Sangeetha,

The ScriptRunner Behaviours tool that can accomplish this is only available on the Jira Server version. There is currently no way to do this in the Cloud. 

2 votes
Answer accepted

HI @Test Account 

Thank you for the question. 

I can confirm that the ScriptRunner for JIRA Cloud plugin is unable to make a custom field mandatory based on the value of another custom field as the server version can with the Behaviors feature.

Also, I can confirm that the plugin cannot dynamically populate field values like it can in the server version can with the Behaviors feature. We do not have an alternative way to configure this in the cloud.

The reason we are unable to provide this functionality is due to the restricted functionality and API's which Atlassian provide inside JIRA Cloud, due to the fact that Atlassian only provides a Rest API in Jira Cloud and not the same Java API that the server version contains.

However, You may vote for a Feature Request on this at, https://scriptrunner-for-jira-cloud.nolt.io/4  if you are interested.

Thank you. 

Kind Regards

Kate

Do you have Scriptrunner installed on your instance?

Which posts have you tried to follow?

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