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how to do description cannot be modified in a specific status

8.jpg

2 answers

1 vote
Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 21, 2023

Hi @Diego 

Welcome to the community.

Option 1) Use jira workflow properties on some statuses (ex: Closed). However, it makes all fields non-editable. It doesn't work on field basis.

Property Key = jira.issue.editable

Property Value = false

Option 2) Remove description field on Edit Screen. Add loop transition that use a screen that includes Description field. Looped transition goes back to where it started. Ex: Open to Open. It doesn't change status but allows you edit the fields. You can even add workflow condition to this transition. Not the best solution but it solves your issue.

0 votes
Muhammad Moazzam Hassan
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Nov 21, 2023

Remove the description from the edit screen, and create a manual rule trigger on which you can set status, issue type and groups. Use the Paragraph field which will prompt while running the rule, take the new value of description in it and replace the description value via Edit Field --> Description {{userInputs.description}}

It seems to work, I'll try it, thank you very much

The first method does not meet the usage scenario,thank you very much for your advice

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DEPLOYMENT TYPE
SERVER
VERSION
8.20.11
TAGS
AUG Leaders

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