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how to create recurring tasks (auto-clone/create tickets) using script runner Edited

Hello Team,

  On the Reporting Team in Analytics Support our team clones >100 Jira tickets on a weekly basis for task work and it is a big time waster when it comes to manual inputs. As per the scriptrunner docs, i used Services and Escalation service to achieve this. Could anyone please suggest me on this.

 

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1 answer

Escalation service won't work, you can only change existing Issues this way.

What about Services? Did you set it up? What problems you had with it?

Hi @Damian Wodzinski ,

   I didnt get in the documents how to do this through service. Can you please let me know if you have any idea on this.

Put a groovy file on the server, then you need to point where is it placed. For example:
 /var/atlassian/application-data/jira/import

Then point a file by typing its name. If script works, it will fire up automatically based on the configuration you set.

Thank you @Damian Wodzinski , Can we create more than 150 tickets with this script ?

You can create as many as you want to, just make sure the srcipt does that. Script above will create only one.

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