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how to copy the cascade custom filed from Jira Service management project to Jira software project?

how to copy the cascade custom filed from Jira Service management project to Jira software project by using Automation rule? Please resolve this issue.

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Fernando Eugênio da Silva
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 15, 2023

@Venkat Jira Admin 


Is this what you're looking for?

"update": {
"set": {
"value": "{{triggerIssue.fields.CUSTOM_FIELD_NAME.value}}",
"child": {
"value": "{{triggerIssue.fields.CUSTOM_FIELD_NAME.child.value}}"

This value needs to be added on the Additional Fields section in your automation rule 

Please, if this is not helpful, give more details about what you need.



Hi Fernando Eugênio da Silva,

It is working, Thanks for the reply.

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