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how to change workflow transition without confirmation

Bruce Kohl

When we were on JIRA Server, a workflow transition, like from Open to In Progress, happened without prompting for a confirmation.

On Cloud each time we transition from any state to another the system prompts for what seems like a confirmation, or allowing for an edit of some element of the ticket before finalizing the transition.

Is there a way to disable this, or allow for the transition to occur without having to "confirm" it?

Accepted answers

John Funk

Hi Bruce,

It sounds like there might be a Transition screen attached to the transition in the workflow.

Go to Settings (gear icon in the upper right) > Issues > Workflows

Search for your workflow and click the 3 dot menu to the right. Then choose Edit

In the Diagram view, click on the transition in question (the line between the statuses) and see if there is a screen list for the transition (see image below).

If there is, click on Edit and the remove the screen.

All comments

John Funk

Hi Bruce,

It sounds like there might be a Transition screen attached to the transition in the workflow.

Go to Settings (gear icon in the upper right) > Issues > Workflows

Search for your workflow and click the 3 dot menu to the right. Then choose Edit

In the Diagram view, click on the transition in question (the line between the statuses) and see if there is a screen list for the transition (see image below).

If there is, click on Edit and the remove the screen.

Bruce Kohl

John,

Thank you so much and thank you for such a quick response!!

I was not aware of that part of the Workflow configuration. That resolved the "extra" step.

I am so pleased with how the Community helps us and trust I will be able to help others along the way

John Funk

Great! I am glad that the Community was able to help you solve it. ;-)

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