how to automatically close an epic based on linked issue status

[Scott Federman]

I am looking at using automations for this but cannot seem to get the right recipe together for this to execute. 

How would i go about automatically transitioning an epic to done once all linked issues are marked done?

[Scott Federman · Accepted solution]

Hey all, thank you for your help. I found the issue in the end was not the automation but rather there was a duplicate "EPIC LINK" custom field that was not the system default. That is what was breaking the automation.

[Jack Brickey]

DOH! I have seen it many times where people create a custom field with the same name as a system field. 

[Bill Sheboy]

Oh my...  Hopefully this issue can be resolved/mitigated in the future, such as with project references to fields: https://jira.atlassian.com/browse/JRACLOUD-74037

__Bill

[Jack Brickey · Accepted solution]

Hi Scott, do you really mean "linked" issues or do you mean issues that are associated to an Epic via the Epic Link. Just want to be clear as there is a difference.

Here is what I have used to close the epic once all stories are done.

[Scott Federman]

Gahhhh. That is exactly what i had.  Seems really simple and straight forward but it didnt work

[Jack Brickey]

i have had mine disabled for some time now (don't need it really) but it certainly was working as I recall. What does your log say?

[Scott Federman]

Hey @Jack Brickey heres what i see. This is currently only applied to the QAA project and that is where im testing this too.

[Jack Brickey]

i will need to test on my end when i get a second.

[Jack Brickey]

Just re-enabled, tested and worked....

[John Funk]

The only difference I see is that one has ="Done" and the other has =done

[Bill Sheboy]

Hi @Scott Federman 

Is this a Classic or a NextGen project?

If you go to the condition with the JQL status check, and click on the link "validate query" what does it show?

Best regards,

Bill

[Scott Federman]

@John Funk made that change and still nothing

@Bill Sheboy Its a classic project and when i validate it returns 451 issues.

[Arkadiusz Baka]

In my case problem was in empty assignee field. After I assigned someone to all issue in epic it started to work. 

[John Funk]

Hi Scott,

Have you already started one that is not working? If so, can you share that one? And what is not working with it.