how to analyze single bug solution time in dashboard?

Qin Zhang May 12, 2023

is anyone know if there exist plug-in in jira dashboard can be used to analyze the every bug solution time in intuitive way

like Abscissa is bug Name(or Link), Y-axis is solution time(Solution time - Create time= solution time) for this bug.

I know there's a plugin in jira, but can only calculate average resolution time

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5 answers

0 votes
Bloompeak Support
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 31, 2023

Hi @Qin Zhang

Welcome to Atlassian Community!

If lead time(time interval between the moment an issue(or a bug) is requested to the moment it is completed) is what you need, you can try Status Time Reports app developed by our team.

Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Lead Time for Each Issue report.

For more detail, you can have a look at Cycle Time and Lead Time in Jira: Productivity Measurement with Two Critical Parameters article and Status Time Reports How to Videos.

If you are looking for a completely free solution, you can try the limited version Status Time Free.

Hope it helps.

0 votes
Emre Toptancı _OBSS_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 29, 2023

Hello @Qin Zhang

If you are OK with using a marketplace app for this, our team at OBSS built Time in Status for this exact need. It is available for Jira Server, Cloud, and Data Center.  

Time in Status mainly allows you to see how much time each issue spent on each status or each assignee. You can use this app to analyze each issue individually or get averages.

tisCloud_StatusDuration_LeadTime_with Estimates.png    tisCloud_AssigneeDuration.png

You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc. 

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per Vertical or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend. 

tisCloud_StatusDuration_LeadTime_Average_TimeGrouped.png

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects for Jira Cloud.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

Gadget_AverageStatusDurationByComponent.png  tisCloud_StatusDuration_LeadTime_Chart.png

https://marketplace.atlassian.com/apps/1211756/

EmreT

0 votes
Danut M _StonikByte_
Rising Star
Rising Star
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May 16, 2023

Hi @Qin Zhang,

Try our Great Gadgets app. It offers many gadgets, including some that allows you to calculate the cycle time (from in progress to done), lead time (from creation to done) or time between two statuses. 

You can have the result displayed in various ways:  Trend Chart, Control Chart, Histogram Chart.

Cycle Time Trend Gadget

See more details in this blog post.

Each gadget offers also a data table with details on every issue.  

The Data tab showing the issues along with their cycle time

If you have questions, feel free to contact us at support@stonikbyte.com.

Thank you,

Danut M. 

0 votes
Dave Rosenlund
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 12, 2023
Hello, @Qin Zhang. Welcome to the community 👋

Custom Charts for Jira comes with up to 4 dashboard gadgets that users can add (depending on their hosting, 3 or 4).

Custom Charts for Confluence is the sister app, which is a fully-featured Confluence app that allows users to add the same charts as Confluence page macros rather than dashboard gadgets.

Full disclosure: I work for a company (Tempo) that is affiliated with the makers of these products (Old Street Solutions). Custom Charts may not be the only possible solution, so I recommend you conduct your own search of the Atlassian Marketplace.
Here's an example (below). You can tune your search on the left, with Cloud or Data Center, Jira or Confluence, Top Selling or Highest Rated, and so on.
Screenshot 2023-05-12 at 10.18.36 AM.png

Hoe this helps,

-dave

0 votes
Sandstorm Media GmbH
Rising Star
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May 12, 2023

Hi @Qin Zhang ,

sure thing! You could use our reporting plugin Exply for this :) You can visualize way more than this if you like and come up with completely interactive Dashboards for every kind of report:

exply-hero-image-2.jpg

If you like we can also schedule a quick demo call to show you around :) Just hit me up via fabian@exply.io

 

Fabian from Exply

Head of Product

Qin Zhang May 12, 2023

thanks for your kind reply, does this plugin integrate in jira dashboard? I can not find it through clicking "Add gadget "1233.png

Sandstorm Media GmbH
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 7, 2023

Hi @Qin Zhang,

Did you add Exply via the Atlassian marketplace? --> reporting plugin Exply

After you have done that you can create custom Dashboards in the Exply App and add them to your Jira dashboard using the sharing option in Exply :)

 

Cheers,

Fabian

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