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I am not sure about your desire. I assume there are 2 case
case 1: you want to add a new role in project's role list. Please follow:
jira software => setting => system => project roles => add a new role
case 2: you want to add new group of people for your org. Please follow:
go to admin.atlassian.com/ choose " Directory " on the top / choose group / create a group or update a group.