¿how can I copy or clone documents with notes and comments?

[JORGE EDUARDO VAZQUEZ FIGUEROA]

Wen we copy or clone documents from one project yo other it moves with out comments or notes and we need this history, can you help me please!

[Petter Gonçalves · Accepted solution]

Hello Jorge,

Welcome to Atlassian Community!

Unfortunately, there's not a straight way to clone an issue with comments using JIRA. We have a feature request created to implement this option:

- Allow different "Clone Issue" options

Feel free to vote and watch the suggestion to increase its priority and also receive notifications about any updates.

For now, I can think of two options to work around this lack:

1 - You can use a third-party app to properly clone issues together with comments, like the ones below:

 - Clone Plus for Jira Server

- Deep Clone for JIRA CLoud

2 - You can Export/Import issues with CSV files. Updating the project parameters and removing the issue key of the CSV file, the issues can easily be recreated in a new project with the same comments and fields.

Please, let me know if this information helps.

[JORGE EDUARDO VAZQUEZ FIGUEROA]

Thanks for the answer I will check the option you give me

[Petter Gonçalves]

You are welcome, Jorge.

Have a nice weekend! Let us know if you face any questions about the mentioned options.