export custom field values on issue status change

Question

need to create a file containing the values entered into custom fields on an issue when the status changes such as changing from Needs Approval to Approved

we will be using the contents of that file as the input parameters for an automated process

we will have something periodically checking for the existence of such files and will process them accordingly

lawrence.brodeur · Answer

no it does not help, i need an automated solution not something that requires manual generation of a text file

Zoryana Bohutska _SaaSJet_ · Answer

Hi @lawrence.brodeur

If I understand you correctly, you can check out this tool https://marketplace.atlassian.com/apps/1220385/issue-history?hosting=cloud&tab=overview

It will help you export data with the kind of changelog you need, including the history of statuses changes.

Hope it helps