It's not the same without you
Join the community to find out what other Atlassian users are discussing, debating and creating.
There are a lot of same errors in logs below when the mail was handling.
I think it shoud be caused by a string error in handling mail, so how can I find this handling mail? I would like to delete it... Thanks.
Caused by: org.ofbiz.core.entity.GenericDataSourceException: SQL Exception while executing the following:INSERT INTO jiraissue (ID, pkey, issuenum, PROJECT, REPORTER, ASSIGNEE, CREATOR, issuetype, SUMMARY, DESCRIPTION, ENVIRONMENT, PRIORITY, RESOLUTION, issuestatus, CREATED, UPDATED, DUEDATE, RESOLUTIONDATE, VOTES, WATCHES, TIMEORIGINALESTIMATE, TIMEESTIMATE, TIMESPENT, WORKFLOW_ID, SECURITY, FIXFOR, COMPONENT) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (Incorrect string value: '\xF0\x9F\x98\x8A\x0A\x0A...' for column 'DESCRIPTION' at row 1)
at org.ofbiz.core.entity.jdbc.SQLProcessor.executeUpdate(SQLProcessor.java:683)
at org.ofbiz.core.entity.GenericDAO.singleInsert(GenericDAO.java:205)
... 46 more
Caused by: java.sql.SQLException: Incorrect string value: '\xF0\x9F\x98\x8A\x0A\x0A...' for column 'DESCRIPTION' at row 1
I am guessing, but I suspect you are using MySQL as the database for JIRA.
If my instincts are correct, you are getting this error when emails containing certain utf-8 characters arrive. You should check your MySQL server is set up correctly for JIRA, but there's a known problem in that JIRA does not support the settings required to handle the full range of utf-8 characters, and if that's the case, your options are only really to stop sending them in the mail, or shift to useing PostGreSQL, which JIRA can use with the odd characters.
Yup, here is an article we have on that point. Your datbase cannot store the characters present in the email body. Options are as Nic indicates.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.
Read moreCan a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...
Connect with like-minded Atlassian users at free events near you!
Find a groupConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.
Start an AUGYou're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.