I was using JIRA server product with lastest version 8.13.1 as self-use purpose and everything went well until recently I updated from office 2013 to office 365.
I was using outlook mail server and configured to send/receive mail in JIRA, i guess i should stop mail transaction before update to office365 but I didn't do that.
After I delete office 2013 and installed office365, I cannot access to JIRA normally and there was error screen showing me my H2 database connection is not correct, however I didn't change any setting on database connect.
Since I didn't backup data and this sudden stop of my service makes me really frustrated.
Please kindly give me any support. Is there any way to back up from application data folder?
C:\Program Files\Atlassian\Application Data\Jira
You can export your data in Jira using XML backup, import in a fresh install using MySQL...
Everything is documented here :
Note that Jira versions must be the same in source and destination installation to work perfectly and smoothly ;)
a more general advise. If the data is important to you from my very personal opinion it is time to backup the data and migrate to a more sustainable platform. Dam from iDalko gave some very important tips earlier in this thread.
Just please be kindly noted H2 database is only for evaluation purposes - failures have been seen throughout Community members here. And when this type of database fails - then spectacularly.
In case you still get access back please consider moving to MySQL as you said.
An opinion as for the Office topic - I am not sure if this is directly connected as both products normally do not deal with each other nor do they exchange data.
Thanks for the help.
Finally I exported the data to csv file from H2 console using sql select query,
and then installed postgreSQL and connect JIRA database to postgreSQL.
After that, I import data from csv to postgreSQL database. Everything works well.
This all hany work tells me backup of data is very important and hope it will help.
The reason I didn't use MySQL is just because I am more sure postgreSQL is and will continue be as open source platform.
Because I can still access to my h2 database via http://localhost:8082/
which I point the database file to C:\Program Files\Atlassian\Application Data\JIRA\database,
so I was planning to migrate data to MySQL.
After migrates goes well, I will start a new JIRA instance to pointing to the new MySQL database.
I hope this will go well.