How can I change field type for the custom field? We have Target environment type that is a single choice and we need multi values like checkboxes or select list with multiply choices. Do I need to create a new custom field or I can edit the current one?
You cannot change field types.
On Server, there's a database hack you can use, but you don't have database access on Cloud.
Your only option is to create a new field, and then use bulk-edit to populate it for existing issues.
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