I would like to colour the cards on the kanban board based on labels assigned to each ticket.
label = tracking - where tracking is one of the labels used within Jira.
Currently even though the JQL validates with a green ticket - the colours do not show.
There is a documented bug where we are tracking a scenario that can cause card colors to not appear on a board. Please see JSWSERVER-13620 for more details.
Essentially, if you have any invalid JQL queries in the card color section of the board settings, no card colors will appear at all for that board. It could be that the label value was invalid, or one or more of the values was not be referenced correctly in the JQL used. However if the JQL is valid, then that should correct this here.
I hope this helps.
@Jack, I want to have my cards/issues highlighted with a red color if they are blocked. I decided to use the "BLOCKED" label to keep things simple for now.
Here's a screenshot of what I did but the end result is that the cards are not showing up red. I even went to a specific card, clicked on the "BLOCKED" label which took me to a screen that showed all cards with that label, and then I copied the JQL from that screen and reused it.
it is working for me in Cloud (see below). Question, when you begin to type BLOCKED in the JQL do you get the auto-complete box where BLOCKED shows? If so please select the label from there. If you do not see the label then chances are you are not entering it as correctly, remember case-sensitive.
so the autocomplete actually presents you with the label you are looking for and you select it? and the JQL search actually present you with the list of issues you want to have the red bar? Are you on cloud or server?
As a side note, i wouldn't recommend using labels for blocked issue but would favor a status. Labels get mistyped and in your case when unblocked you have to remove the label. just an opinion.
So in response (in bold) to your feedback and questions:
Labels are free ticket thus make sure you type the exact thing in the JQL as it is on the ticket. And other users also type the exact text. Since labels are free text thus I personally don't prefer to make use of them as chances of error are high because even a small typo would break the functionality.
Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events