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change font and text color

we need to send out email with the Automation process to users but we need to change the text color according to severity, Red, Orange, Green 

we also like to change font size.


1 answer

Hi @Ray Shekane  -- Welcome to the Atlassian Community!

What have you tried thus far? Are you using automation rules and HTML in the messages?

These HTML ones worked for me in an email sent from an automation rule:

Some fonts and color examples:
<p style="font-family: times, serif; font-size:64pt">Formatted with inline font style.</p>
<font color="red">Red</font>
<font color="orange">Orange</font>
<font color="green">Green</font>

Best regards,


we will try and let you know,


Hello Team,

Priority has been upgraded by {{ initiator.displayName }} to <b> <font color="red"> {{customField_10117}} </font></b> for Bug Internal {{issue.key}} - {{issue.summary}}, on {{issue.updated.format("MM/dd/yyyy")}} at {{now.minusHours(5).shortTime}}.

This issue is assigned to {{issue.assignee.displayName}}.


we have been using the above code for the font and text colors. we were looking to expand on the options for both. so if you have any documentation, it would be appreciated

Hi @Ray Shekane 

I am unclear what you mean by expand on the options.  Perhaps doing a browser search on some HTML examples for your use case will give you ideas on the markup used to meet your needs.


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