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can we have a filter sucscription notification sent to Slack?

Hi, I created a filter and had it subscribed (as a personal subscription), but in our organization does not heavily using emails but slack.

How can we set it to Slack DM instead of sending an email?

We have already JIRA app integrated to our Slack, and I constantly receive JIRA notifications via Slack (like status changes and new comments) but not the email notification of filter subscription.

2 answers

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Answer accepted
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 30, 2023

Howdy @hichimi ,

This is possible with Jira's Automation. The list of issues can be sent to a channel, or a DM as you are looking for! Have a peek at this Community article explaining how to set up a scheduled Automation run to send issues to Slack.

Cheers,
Daniel | Atlassian Team

Wow, this sounds a plan!

I'll try this. Thank you so much for your support.

1 vote
Sushant Verma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 30, 2023

Hi @hichimi 

Welcome to the community!

Unfortunately, I think there is no way to send the notifications directly from a filter subscription to a Slack channel, however, the plugin Slack JIRA Integration provide you the option to filter notifications by priority, component, resolution, labels, status, type, assignee, reporter, epic, and sprint.

A possible workaround would be to configure the Slack address to your filter subscription, so the e-mail could be sent and stored in Slack.

Please, check the documentation below to know how you could do it: Send emails to Slack

Hope it will help!

Regards,
Sushant Verma

Hi, thank you for your response, and it sounds good to me but in the subscription setting, we can not specify the email address but just select from the strap-down options. (in the options, we can choose from only jira-related groups.)

Maybe I am referring to a totally different area?

image.png

Sushant Verma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 31, 2023

@hichimi As checked in the document Send emails to Slack seems it is paid subscription. 

You can raise the ticket to Atlassian Support for further request : https://support.atlassian.com/

Regards,
Sushant Verma

Thank you for your kind update. I will check our management side if this paid option makes a difference or not.

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