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can't allocate tickets to teams

Sadia Chishti
Sadia Chishti
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Sep 27, 2023

When creating a issue/task/epic (workflows) within a project, I am unable to assign the issue to a teams - the teams are missing from the 'Delivery Team' field.

Also under the 'Service Type' field the Project itself is missing?

 

 

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Raja Shekher
Raja Shekher
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Sep 27, 2023

Hi @Sadia Chishti - I see that you have created an issue under "JIRA Software"

Could you please help to share the screenshot of what exactly is the issue so that I can better assist.

 

Regards,

Raja

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Sadia Chishti
Sadia Chishti
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Sep 27, 2023

Hey Raja, 

I'm unable to find teams within a project, so cannot to allocate task to a team:

it will not allow me to share a screen shot in the chat!

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sukkeong
sukkeong
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Sep 27, 2023

@Sadia Chishti  Perhaps, you can try editing the original question and adding the screenshot there.

 

I just tried on one of my own question without submitting the changes, and it should be possible

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