Hi Joe,
if you are holding admin rights (which you likely do when you are the one who signed up for the trial) the way to go is directly via Jira to install an App ("plugin") of your desire.
https://confluence.atlassian.com/upm/installing-marketplace-apps-273875715.html
In case you have no admin rights, yes, then you must speak to the one who has the appropriate permissions in your Jira Cloud instance.
Cheers,
Daniel
You would need to reach out to your admin about this.
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