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automatic issue linking Edited

I'd like issues to be automaticly linked based on a custom field.

What is the best way to achieve this?

(Server v7.8.0)

1 answer

1 accepted

0 votes
Answer accepted
Fazila Ashraf Community Leader Jan 09, 2019

Hi @Frank Rieter

Do you update the custom field only in a transition screen or even in the edit screen?

If only in transition screen, you can handle such logic though a custom script in post function.

If it is updated via edit, you can handle such a logic via script listeners custom script.

Hi @Fazila Ashraf,

Thanx for your quick reply,

The tickets are automaticly created throug the jira api. The custum field is filled with data from our database (a client-id).



Fazila Ashraf Community Leader Jan 09, 2019

Hi @Frank Rieter

Same logic for rest api calls. Check whether the call transition and edit this value or just direct edit.

If the field is only editable in a workflow transition, it is probably simpler with a post function custom script :)

But either way, a custom script with script listener would definitely work.

Thnx; this puts me on the right track.

@Frank Rieter @Fazila Ashraf 


If this issue got resolved can anyone share me a custom script which you have used, we also want to link two issues automatically based on custom field.

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