Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

assignee name in filter query changes to numbers

When I assigne = name , it automatically change that to assigne = qp9862308756248756

I saw that I need to check my prifile in but muy profile have both full name and public name , 


Any thoughts ? 


2 answers

1 accepted

0 votes
Answer accepted
Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2020


I see some option presented at the end of the page to "insert accountid " or " resolve users " 

I do not have these 2 options 

What genius decided this was a better representation that simply keeping user names?

I have filters to track the work assignments of my team, which frequently changes staff,  How am I supposed to know which 24 digit account number to remove?

Like # people like this

I have only been able to use this url /jira/people/5b560b3097e6062cc4b76b88 to figure out what number represents what person

This is a major issue. I agree with Mike that this presents a challenge to overcome. This should be looked into. It makes using "assignee" in a JQL filter a significant frustration.

The only workaround I found so far - is switching into basic mode

This will change the assignee field into a dropdown menu where you can choose your team members.

Screenshot 2020-10-25 093701.png

I see no difference when I click on Switch to Basic.  The id's in the JQL remain the long alphanumeric ids.   

What was the reason for switching from names to these unrecognizable alphanumeric IDs? 

Since this week I am now also getting these IDs in my CSV extracts, thought they are not included in my column selections.  

Please restore the names instead of this jibberish

assignee in (5da94ec22016b10c337add5c, 5f6b4aadd33d7600774c808b, 5e66638677d46c0cf93ace0a) AND Status

Like # people like this

use the property displayname

like assignee.displayname in (John Smith, Anonymous) 

I do not understand the format you are suggesting.  What is the format of the assignee?

I have tried using the actual email and also tried using the default and appending .displayname.  For either I get an error message.

assignee in (

Error in the JQL Query: The character '@' is a reserved JQL character. You must enclose it in a string or use the escape '\u0040' instead. (line 1, character 26)

assignee in (mike.bischof.displayname)

The value 'mike.bischof.displayname' does not exist for the field 'assignee'.

I meant 
{{issue.assignee.displayname}} in (first name, second name)

you might have to enclose the values between double qautation marks

Like John Sutton likes this

@Mike please advise, did my above mentioned answer solved the issue?

Suggest an answer

Log in or Sign up to answer
Site Admin
AUG Leaders

Atlassian Community Events