1 answer
John Funk
Community Leader 
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Hi Trena,
It could be a variety of things. Is the user receiving any emails from Atlassian at all?
Check the Notification Scheme to be sure the user is incorporated to whom should receive emails for different events.
Have the user check their Personal Settings to make sure everything is checked as needed:
Where should they check in the personal settings?
When I go into setting and select email i receive this:
Selecting email preferences results in this page:
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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