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Walerija I'm New Here Jan 10, 2022

Hello! I have a problem accessing my Atlassian Cloud. An error appears when trying to connect (attach the screenshot of the problem). Can you please help me? 

All people in my cloud have the same error. 

1 answer

1 vote
Dirk Ronsmans Community Leader Jan 10, 2022

Hi @Walerija

I don't see any issue ongoing on the Atlassian platform at this time (

Could you go to and verify your billing status? This message sometimes comes up when the billing is no longer valid or has expired.

If not, you'd be best suited to open a ticket at to contact the engineers directly.

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