XSRF Security Token Missing.
Jira could not complete this action due to a missing form token
You may have cleared your browser cookies, which could have resulted in the expiry of your current form token.
A new form token has been reissued.
Request URL : /secure/WorkflowUIDispactcher.jspa
The original input has been captured and you can retry the operation.
I was able to resolve this issue by removing extra fields out of the project.
We had a single project imapcting the users of our instance with this issue, when reviewing the config i found that the project admin had added a large number of fields to the scheme resulting in this error. After removing unneeded fields from the project this issue went away.
Jira Cloud Admin
Please define "large number of fields."
I have only one user (that I know of) complaining about this error out of about 60 users, so I'm inclined to think it is their browser, or the fact that they need to toggle on and off VPN to access other services.
We have a large service desk project that requires many custom fields, issue types, and request forms. It would be unacceptable to need to limit those.
I also encounter this problem, but only when I change the status of a task whilst I am on the dashboard. It happens about 1 in 4 times. The error popup would appear with the question to retry. Retrying mostly works. So for me, it's only annoying. But strange none-the-less.
So I encountered this issue today when trying to clear the default value for Resolution field. The fix I have found for this is to go to the WEB-INF/classes directory and modify the value below from true to false in the jpm.xml file . You will have to restart jira for change to take effect.
Not to be a party pooper but essentially you are cutting the tendons on the security provisions in the product to prevent it from throwing the error here. Cross site script detection is a necessity in today's world. Can we get a fix for this rather than just killing safety measures to prevent warning dialogs?
I am now hitting this "feature" in the Backup JIRA function. It starts the baclup and seems to finish it too, however, the GUI barfs and throws this XSRF token missing error, no matter if I'm at Edge or Firefox.
Great work, Atlassian. I am now even more eager to be forced to pay DOUBLE for DataCenter license. You guys "rock" ..........
I've had this issue reported by one of our Jira users (out of about 80 total). It seemed to occur when we upgraded to v8.4.2 in late October 2019. Since it has only been once user its hasn't been a super urgent problem but I still want to get to the bottom of this problem.
I started receiving this error today and I am the sole admin. It renders me unable to do any system updates/configuration changes to try to fix the issue. I tried upgrading to the latest version and it did not fix the issue. Switching to Firefox from Chrome seems to fix the issue. Clearing all the tokens only works until I have to log back in. I am unable to log in unless I check the token to remember my login. I am not in the Cloud, I am in a local install. I don't see a way to switch to a "new issue view".
The error note "Please refer to this page for details on disabling form token checking." brings me to a broken link.
I am having the same problem as well. Despite using different browsers, incognito mode etc. I encounter the same issues. I have to keep trying multiple times and 1 of 5 or 6 times it works temporarily and it went bad again. Is there a solution to this? First report is almost a year ago.
Did you know that penalties up to 4 % of the yearly company turnover are possible in case of GDPR violations? GDPR regulations are currently mainly relevant for companies in the EU, but countries lik...
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