Wrong decrement in Burndown chart, Why?

[isandoval]

Hello everyone, I have the following problem:

By having the User Stories in "To do" status, they are displayed correctly in the Burn-down chart as pending work, but if I change to "In progress" status, the Burn-down chart shows them as finished and decrement. Although I have not finished them yet because they are in "In progress" state

How can I fix this so that it only marks them as finished when the status is "Done"?

Thanks!

[Carlos Garcia Navarro · Accepted solution]

Hi @isandoval ,

What is the status associated to the right hand column (the last column) in the board that you're using to track your stories/tasks? Jira will consider the stories 'done' or 'completed' when they reach that column, I wonder if 'in progress' is the status associated to it. Feel free to attach a screenshot, if you'd like.

[isandoval]

Hi @Carlos Garcia Navarro 

Thanks for you reply. 

User Stories have three status in their workflow (To do, In progress, Done).

Linked Subtask have five status in their workflow & the status associated to the right hand column is Done.

• To do
• PU, QA ,PP (which are status In Progress)
• Done 

When all Subtask are Done, the User Story change to Done too. It's OK. 

The problem is when any Subtask status is PU,QA, PP (status In Progress), the User Story change to status In Progress too, but at this moment is when burdown- chart show the User Story as finished. It's NOK.

The correct is that show them finished when User story is Done, not In Progress

Thanks for your help,

[isandoval]

Hi again @Carlos Garcia Navarro 

I fixed the issue that comment you. 

The problem were that I dont had status "In progress" of User Story  inside the board, so burndownchart, board and backlog considered this cases that Issue (US) complete because the status no relation whit some moment in a workflow, 

Now burdown chart represents the report OK. :)

Your reply help me so much to avaluate some alternatives and find de solution.

Thank you so much!

[Carlos Garcia Navarro]

Hola @isandoval ,

I'm glad to hear! Good job troubleshooting and fixing the issue :-)

Carlos