Workflow is throwing an error

[Shashwini Nair]

Hi there, 

Is Jira currently down or something? I can't open to view/edit workflow of any of my projects in Jira. If I hit 'Try Again', it keeps buffering. Does anyone know what is causing the issue here

[Magdalena Zhisheva]

Hi @Shashwini Nair , 

You can check the status of Jira health here: https://jira-software.status.atlassian.com/ 

Regarding your issue, is any workflow update currently running in any of your projects?

Have you tried to clear your cash an cookies? 

[Shashwini Nair]

I already tried clearing cache and cookies. Nothing solved the issue. 

[Magdalena Zhisheva]

@Shashwini Nair , 

I would suggest you to contact the Atlassian support team on this.

[HOFF Steven]

Hello, I have exactly the same issue on "Team Managed" project, the Org Managed is OK.

Tried a brand new blank project and I get the error too.

[Shashwini Nair]

Mine is also a "Team Managed" Project 

[Magdalena Zhisheva]

@Shashwini Nair Do you have it on all Team managed projects or only one of them? 

[Shashwini Nair]

I have it on all Team Managed Projects

[Shashwini Nair]

@HOFF Steven did you get it solved?

[HOFF Steven]

Hello @Shashwini Nair , I've opened a support ticket last week (the day I answered here first).

For some reason this is working again this morning, check again on your side :)

[Bryan Trummer - ReleaseTEAM]

Hello @Shashwini Nair - I am currently not seeing any errors or issues on the Atlassian statuspage, and am able to review workflows in several of my cloud instances.

Are you able to open an incognito window and try that way? If so and it is successful you may want to clear your browser cache.

[Shashwini Nair]

No I can't open it in an incognito window either. I checked with the other project admin and he's also facing the same issue