Why jira rest client throws 'Issues must be assigned'?

[BHUVANESWARI]

Hi,

 I am trying to create an issue from 

AsynchronousJiraRestClientFactory

This is my code

AsynchronousJiraRestClientFactory factory = new AsynchronousJiraRestClientFactory();

JiraRestClient restClient = factory.create(jiraServerUri, auth);

IssueRestClient issueClient = restClient.getIssueClient();

IssueInputBuilder iib = new IssueInputBuilder();

iib.setProjectKey("PROD");

iib.setReporterName("xxxx");

iib.setSummary("test");

iib.setDescription("test describtion");

iib.setPriorityId(3L);

iib.setAssigneeName("xxx");

iib.setIssueTypeId(TASK);

IssueInput issue = iib.build();

BasicIssue issueObj = issueClient.createIssue(issue).claim();

issueId = issueObj.getKey();

Error:

RestClientException{statusCode=Optional.of(400), errorCollections=[ErrorCollection{status=400, errors={assignee=Issues must be assigned.}, errorMessages=[]}]}

Note: The assignee have permission to create an issue

this issue occurs recently (last 3 months). Before with the same set of code, created the issue.

[DPKJ · Accepted solution]

@BHUVANESWARI  The problem here is Jira Cloud has stopped taking 'name' as input for user related field in API (due to GDPR) and the library you are using 'jira-rest-java-client' is not updated to handle this.

You will need to wait for this changes to appear in library.

Quick Note - This library as per documentation is meant to be used with Jira Server. I suggest you call rest API directly using client like unirest.

[BHUVANESWARI]

@DPKJ  Thanks.Make sense

[Ismael Jimoh]

That’s odd. 

What value are you parsing in your assignee entry?

Can you make sure it is the user key(lower user name) that you parsed?

Also, you can consider making the assignee field optional in your field configuration and see if the error is thrown. If it isn’t then use actual user keys.

Cheers

[BHUVANESWARI]

The code with the same case worked before @Ismael Jimoh . Even last 2 months its not get working

[Himabindu Pinapala]

Hello @Ismael Jimoh  How do i make assignee field optional as field configuration doesn't have an option to make the assignee field optional.