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Why is my epic link field not finding a match?

Deleted user October 7, 2020

I've been linking epics to my project's tickets fine until now.  All of a sudden it appears only a subset of tickets are being recognized in the dropdown.  I've tried opening the epic to see if it comes up in the recent list, tried typing the name of the epic as well as the id (e.g. MP-95).  

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Fazila Ashraf
Community Champion
October 7, 2020 edited

@[deleted]  , do check whether the missing epic has the 'Epic status' as 'Done'

 

https://confluence.atlassian.com/jirasoftwareserver0811/working-with-epic-statuses-1019393039.html

Gustav Blixt
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October 7, 2020

We have the same issue here today. All our open epics can't be found when we try to add it to a ticket.

Fazila Ashraf
Community Champion
October 7, 2020

@[deleted]  , @Gustav Blixt  , i am not seeing this issue in my cloud instance but i am seeing other users reporting this -> https://community.atlassian.com/t5/Jira-Software-questions/Epic-Link-not-picking-up-epics/qaq-p/1501171#M101762

Please contact Atlassian Support to see if this could be a bug on certain JIRAs

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