Why imported issues not showing in the filter?

jennifer.zou.zg May 19, 2023

I imported 100+ issues using csv. Successfully imported all of them, mapping looks good. However, when I try to filter them out in the filter, they just won't show up in the filter. Why is that?

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Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 19, 2023

Hello @jennifer.zou.zg 

Can you provide the specific details of your filter?

How do you know they imported successfully?

Into what type of project did you import the issues; Software, Work Management, or Service Management?

jennifer.zou.zg May 22, 2023

HI Trudy,

 

I am imported to a business project. They are succesfully imported, because I can see them within the project, with all fields needed.

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 22, 2023

Please provide more information about

"However, when I try to filter them out in the filter, they just won't show up in the filter."

What is the filter you are trying to use?

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