Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Why do my quick filters, which use 'assignee', show a GUID rather than the users name

I can create the quick filter and type the user's name, but once created it shows the GUID in the JQL column

e.g.  assignee = 5fdb25e091bb2e010819ec65

2 answers

1 accepted

1 vote
Answer accepted
Jack Brickey Community Leader Jun 28, 2021

This is a result of GDPR requirements. gdpr-changes-to-usernames-in-jira-cloud 

Hi @Paul Treadwell  -- Welcome to the Atlassian Community!

Yes, and... to Jack's answer: One work-around to keep the name visible in your quick filters is to use this syntax: assignee IN ("Paul Treadwell")

Best regards,


Like # people like this

Thanks for that really useful approach. Works for me.

Like Bill Sheboy likes this

Being new to cloud I had just started facing this issue.

This was very helpful.  Thanks

It works fine on the board but not very helpful to see the GUID.

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Software

An update on Jira Software customer feedback – June 2022

Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...

2,538 views 6 22
Read article

Atlassian Community Events