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Why can't a user see the gadgets on a dashboard?

Phil Bustin
Phil Bustin
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Oct 12, 2023

I think I shared a dashboard with a user listed on the sharing screenshot below, but she cannot see the gadgets.

Sharing screenshot

dashboard sharing.jpg

My dashboard view

dashboard.jpg

User's dashboard view

Dashboard view error.PNG

 

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Bill Sheboy
Bill Sheboy
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Oct 12, 2023

Hi @Phil Bustin 

Do the other users with whom the dashboard is shared have the same symptom?

Have the saved filters used in the gadgets also been shared with those users (or a broader audience)?

Kind regards,
Bill

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Phil Bustin
Phil Bustin
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Oct 12, 2023

Bingo!  Thank you.  BTW, is there any difference for Filters between the Share function and the Edit > Add User function?

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Bill Sheboy
Bill Sheboy
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Oct 12, 2023

Awesome; I am glad that helped!

On the other question, I do not know.  I did a quick test to Share a filter (using the button at the right-side of the view) with defined Private access, and it did not add the new user to permissions.  So it seems those are distinct and different access features.

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Phil Bustin
Phil Bustin
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Oct 12, 2023

Yeah, I was afraid if I shared the user would get a notification.

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