Why can't I see my Epic and Story after using the advanced roadmap function to create a plan

[Oliver]

Why can't I see my Epic and Story after using the advanced roadmap function to create a plan

What are the criteria for becoming issue sources?

[Walter Buggenhout]

Hi @Oliver and welcome to the Community!

It is impossible to answer the question why a specific epic or story are not visible on your plan. Maybe they were completed long ago. Maybe you don't have the necessary permissions to view the issues in Jira. Or maybe the hierarchy settings in your plan are limited to the initiatives or sub-task level, so stories and epics are hidden. Maybe there is a filter in your plan hiding the issues. For solving this specific issue, you'll need to share more details of how you set up the plan.

An issue source for your plan can either be:

• a Jira project
• a saved filter
• a scrum or kanban board

When you create your plan, you should be asked what source you want to use. And if you decide to update that later on, you can do so by navigating to your plan settings and then to the issue sources page.

Some good resources to learn more:

• managing issue sources in a plan 
• Common Jira Software configurations for advanced roadmaps 
• How to navigate advanced roadmaps 
• Change how advanced roadmaps displays your timeline data (overview page) 

Hope this helps!

[Oliver]

After I create a new plan, I choose a project with more than 300 issues, including Epic and story
But I can only see bugs in the plan

[Walter Buggenhout]

That sounds like there is a filter active on issue type in your plan, there is something unexpected with the issue filter used as an issue source or there is something wrong with the issue type mapping in your advanced roadmaps hierarchy configuration.

Do check out the links I included in my previous post and have a look at specifically the filter settings in your plan first (check the issue types filter):

[Oliver]

No, it may be that the issue resource recognizes incorrectly
When I created the plan, I could not see the epic and added no filter