I am unable to change the rank of subtasks. I have target start and end dates on some and others are blank but I am still unable to rank them differently. I am using a filtered view for specific sub task types.
Are you trying to change the rank of the subtasks only with respect to the other subtasks under the same parent? I have been able to do that successfully.
Or are you trying to change the rank of a subtask relative to an entirely separate story? This I have not been able to do.
Are you working with a Classic project or a Next Gen project?
With a Classic project you can go to Board Settings > General and look at the filter for the board. It should have an ORDER BY clause associated with it. Usually the ORDER BY clause uses Rank, but it is possible to make a board that uses some other field to order the issues. It is the ORDER BY clause that will dictate if issues can be drag-and-dropped into a different order. If the issues are not ordered by Rank, then they will not be able to be re-ordered through drag-and-drop.
In my Classic project in the Backlog screen, with no Assignee filter selected, I can change the rank on sub-task but only relative to the other subtasks in the same parent story. If I try to change the rank of a subtask by making it a higher or lower priority than some other issue (an entirely different story than its parent, or another subtask that has a different parent) then the subtask bounces back to its original spot.
I was successfully in changing subtask rank only when the position involved moving past subtasks that have the same parent issue. If I try to move the subtask past anything else, the change reverts.
If your user has applied an Assignee filter, than they may be trying to move the subtask past one of those other issues that isn't displayed at the moment because it has a different assignee.
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