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Why can't I add an Epic to my Issue using the Epic Link?

I converted my next-gen project to a Classic project by moving all issues to a new project. When I did this, I lost all Epic to Task/Story connections. I'm trying to reconnect the Epics to the appropriate Task/Story, but the Epic Link field only populates a few Epics. See screenshot below.

Screen Shot 2021-01-15 at 10.16.55 AM.png


When I do select one of the available Epics that does populate, the connection doesn't appear to work. See below.

Screen Shot 2021-01-15 at 10.17.58 AM.png


Is this a bug? Is there any known workaround for this? 

1 answer

Hi @Michelle Mundy 

I did not see any open defects for this symptom in the public backlog, so I suggest that you submit a support ticket for it.  You should be able to do that as the site admin.

Once you hear back from support, please post back here what you learn.  Thanks!

Best regards,


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