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Where can I find the Expected Recovery Time for Jira Software for Cloud?

I need to give an Expected Recovery Time (ETR) for our ISO27001 certification, but I can't find the relevant documentation. Can anyone point me in the right direction?

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Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 09, 2023

hey @frederic ,

I can't seem to find the specific information you are looking for but Atlassian does provide their own compliance to ISO27001

https://www.atlassian.com/trust/compliance/resources/iso27001

otherwise you might need to raise a support request with https://support.atlassian.com/contact and raise a specific question to the Trust support team.

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