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Where are the billing details?

Ger Groeneveld
Ger Groeneveld
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Nov 12, 2023

Suspended, but i can't find the billing details to check what's wrong

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Sanjen Bariki
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Nov 13, 2023

Hi @Ger Groeneveld ,

 

Welcome to atlassian community!

Please find the below details to check the suspended and deactive users difference which is mentioend by the atlassian team.

If you are suspended user then you can't access the billing page.

 

Regards,

SB

Please accept the answer If it helps you😊.

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Ger Groeneveld
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Nov 13, 2023

No. No access to billing page when suspended

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Sanjen Bariki
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Nov 13, 2023

Hi @Ger Groeneveld ,

 

Not able to get your question.

Could you please share the screenshot..? What is the issue is showing..?

 

Regards,

Sanjen

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Michel Neeser
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Nov 13, 2023

@Ger GroeneveldIn case of account issues, probably the fastest way to resolve them is to contact Atlassian Support directly.

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Michel Neeser
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Nov 13, 2023 • edited

Hi @Ger Groeneveld and welcome!

Atlassian is currently rolling out a new billing experience, so the location of the billing details may vary. Please refer to this page.

Hope this helps.

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