If I try to delete or remove a column I am receiving the following error from JIRA;
"Something's gone wrong. An error occurred our end. Refresh the page and try again."
Unfortunately this is a persistent problem that is not going away.
Hi Alexander - Welcome to the Atlassian Community!
Can you provide some more details please - what type of Project and Board is it? Can you share a screenshot of the board? We do not have access to your actual board - nor should you post links to your site. :-)
And how are you trying to delete the column?
So it looks like there are cards in the Bug status that need to move to another status before you can delete that status. And it doesn't like the move for some reason.
Here's what I would try next, run a filter that looks like this:
Project = Panacea and Status = Bug
Then see if you can either open each card and change that status or do a bulk edit and move to another status.
You need to get all of the cards out of the Bug status on that project before you can delete the status.
That's the impression I got but it prompts you to move the tickets to another column - which when done, still causes the error.
I'm conscious as well that you can't change the column title (eg. 'BUG' to 'BUG 2').
Nevertheless, I've tried it and assuming I've done it correctly it still hasn't worked.
That's strange because you don't even have anything in that status. Is there some automation perhaps that uses that status? That's the only other thing I can think of.
You probably should go ahead and submit a support ticket with Atlassian here:
Please post back here what the solution was.
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